 |
|
There are many excellent online courses. This has been hugely beneficial in my day to day work.
|
|
- Louise Nolan
|
|
|
|
|
A+ Syllabus 10 - Module 4 - Supporting Windows 2000 Professional
Course Aims
At the end of this course you will be able to: identify key features of Windows 2000, install Windows 2000, understand the Windows 2000 boot process, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administration tool to manage disk drives, manage file and folder properties and troubleshoot problems. This set of modules will prepare the reader for the exam 220-302. |
Assumed Knowledge
You should have successfully completed a "PC Fundamentals" course or be confident in the following in order to gain maximum benefit from reading this course: You can use a keyboard and mouse, recognise the main components of a PC and different data media such as floppy disks, CD-ROM, etc. You can understand DOS file naming conventions and directory structures, you are familiar with Windows and Windows applications, you can use Windows File Manager or Explorer to create directories and sub-directories; and move, copy or rename files and directories. You can use the DOS DIR, COPY, REN, DEL, MD, CD and RD commands and the DOS editor to create text and batch files. |
Course Audience
This foundation course prepares newcomers to PC support and provides readers with training in PC software installation and support skills.
|
|
Table of Contents
|
Overview of Windows NT and Windows 2000
|
Windows NT or Windows 9x?
|
|
Windows NT Server versus Workstation
|
|
Windows 2000 Workgroups and Domains
|
|
Windows 2000 Key Features
|
|
|
|
Installing Windows 2000
|
Domain or Workgroup Selection
|
|
Running the Setup Program
|
|
Upgrading to Windows 2000
|
|
|
|
|
The Windows 2000 Boot Process
|
|
|
Configuring Windows 2000
|
Microsoft Management Console
|
|
Configuring Network Properties
|
|
|
|
Windows 2000 Disk and Storage Management
|
Basic and Dynamic Storage
|
|
Managing Disks and Volumes
|
|
Compressing Files and Folders
|
|
Encrypting Files and Folders
|
|
|
Managing Users and Groups
|
User Accounts in Windows 9x and 2000
|
|
Local and Domain User Accounts
|
|
Planning and Implementing Groups
|
|
|
|
Windows 2000 Security
|
Settings Share Permissions
|
|
NTFS Folder and File Permissions
|
|
Account and Password Policies
|
|
|
|
Troubleshooting Windows 2000
|
General Troubleshooting Techniques
|
|
The Emergency Repair Process
|
|
When Programs Stop Responding
|
|
|
|
|
Review
|
|
|
|
Glossary
|
|
|
|
|
